FAQ
FAQ Section Name
Operating hours are 9am – 5pm daily from Mondays to Fridays. Lunch time is 12pm-1pm. We are close on Saturdays and Sundays, and Public Holidays.
Yes, you can do self-collection but is strictly by appointment only. Due to Covid, we do not encourage any cash payment. Please avoid the lunch time hours 12pm-1pm.
You can check out via Credit Cards for online purchases.
Yes, we do indicate the expiry date on our label. For industrial and household products, the expiry dates shall be 2 years from date of manufacture. Currently we would expect our hand sanitisers to have no loss of efficacy for at least 4 years if stored appropriately.
200700598W
For Personal Care and Household products: $5 per delivery for up to 5L and below.
For Professional products: We shall provide FREE delivery with purchase of $200 and above. For purchase below $200, the delivery fee shall be $80 per trip. Else you may want to self-collect.
Yes, you are most welcome to do so. You may email to info@cleanbee.sg Our Sales personnel will get back to you shortly.
Only a few selected industrial products that can be purchased online. You may click “Enquiry” button and submit to us, our team will get back to you as soon as possible. For any query for the professional industrial product kindly contact to our sales personnel to seek for their advice before purchase.
Yes, we can provide the Safety Data Sheet and Technical Data Sheet for products upon request. Please contact us if you have yet to receive the soft copy and we shall get back to you as soon as we can.
Your order will be ready within 3-5 working days upon the order confirmation. We will inform you the date once the item is ready. After placing your order, you will receive an order confirmation which will indicate the delivery date or the collection date.
Unfortunately, we do not have this special offer at this moment. Do subscribe to our newsletter, Facebook and Instagram. There have the latest updates and promotions.
Our chemicals have various properties for different uses, our quality control policy generally forbids product returns. Please place your orders carefully. For best choice please consults our company representative for advise and technical supports on the products. We are most happy to serve you.
The Refund Policy is under our Term & Conditions. Kindly refer to the point Number 7.
We care about making life cleaner, easier and better for all. We are responsible for what we do. We want to hear your thoughts, suggestions, and questions. You can email to info@cleanbee.sg. We are eager and look forward to hearing from you.